We all struggle to maintain the scope of projects, but it's sometimes difficult to tell a client "no". After all, they're the ones paying you, and they want you to deliver exactly what is in their head. It's not simple to manage their expectations, but not doing it can sink a project.

This session is going to go into the motivations behind clients pushing on companies to deliver more. It's also going to talk about why and how you should push back in order to ultimately create a better experience for everyone on the project.

Chris and Amye are both professional project managers. Both have had extensive project experience and work directly with project stakeholders and sponsors on a daily basis. They're both proud to be a part of the small but growing group of Drupal PMs, and are excited to share their experiences with you.

A preview of the session slides can be found here:


This movie is part of the collection: Community Video

Audio/Visual: sound, color
Keywords: DrupalCon 2010; education; entertainment; library; marketing; media; non-profit

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